Description:
We are Honest Greens, an innovative, passionate, and rapidly expanding restaurant group with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredible delicious. We believe this will help people in our communities live longer, happier and more sustainable lives.
We are looking for a highly motivated and hands on city manager. The perfect candidate is a team player, a stellar communicator, resolutive and able to work on several projects at the same time. You thrive in a fast-paced, multi-tasking environment and like to get your hands dirty.
In this role you will:
Operational & Financial Management
Oversee the daily operations of all Area Managers, ensuring alignment with Honest Greens’ values, standards, and strategic objectives.
Optimize restaurant performance, ensuring efficiency in service, kitchen operations, and overall guest satisfaction.
Drive cost control strategies, analyzing P&L statements and implementing initiatives to improve profitability and operational efficiency.
Ensure compliance with quality, service, and cleanliness standards.
Leadership and Team Management
Act as the main point of contact for all Area Managers, providing ongoing coaching and development.
Conduct regular meetings to analyze results and set objectives and company culture.
Ensure teams are well-trained and aligned with the company’s values and high-performance culture.
Identify high-potential talent, supporting their career growth within Honest Greens.
Guest Experience & Brand Standards
Ensure outstanding customer service and consistency across all locations.
Implement and uphold Honest Greens’ hospitality philosophy and brand identity.
Monitor customer feedback and take proactive measures to continuously improve the guest experience.
Financial & Performance Management
Analyze KPIs, sales trends, and operational performance to drive improvements.
Work closely with the Director of Operations teams to meet budget goals.
Ensure accurate and efficient inventory and cost control processes.
Reporting and Communication
Report to the general or regional management on the performance and needs of the restaurants.
Share relevant results and data with other departments, such as marketing, operations, or human resources.
What you need to be successful:
5+ years of experience in operational management of restaurants, retail, or franchises.
Previous experience managing multiple locations or business units.
Experience in new store openings and expansion.
Deep knowledge of operations, processes, and profitability in the restaurant or retail sector.
Management of P&L (Profit & Loss), cost optimization, and KPI analysis.
Ability to implement and ensure compliance with quality and operational standards.
Key Skills
Leadership and team management: experience supervising and developing high-performance teams.
Strategic mindset and results orientation: ability to drive growth and profitability.
Problem-solving and decision-making under pressure.
Negotiation and effective communication with key stakeholders (suppliers, landlords, franchisees, etc.).
Adaptability and proactivity in dynamic and expanding environments.
Availability to travel according to company needs.
Languages: Fluent Spanish and English (other languages are a plus).
Passion for healthy food, sustainability, and customer experience.
Benefits:
💸Attractive wage
🍍Free daily food in our restaurants
🥑50% discount in our restaurants
🎟️ Awesome corporate events
🚀 Internal growth opportunities
🌍 International, open-minded and unique team
💯Amazing work environment. 100% uniques!